Privacy Policy
SeoulQuest (“we,” “our,” or “us”) is committed to protecting your privacy and handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website and contact forms.
1. Personal Information We Collect
When you submit a contact or inquiry form on our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Messaging contact information (e.g., WhatsApp, KakaoTalk)
- Relationship to the program (student, parent/guardian, or other)
- Any additional information you voluntarily provide in your message
We collect only the information necessary to respond to inquiries and provide program-related information.
2. Purpose of Collection and Use
Your personal information is collected and used solely for the following purposes:
- To respond to inquiries about SeoulQuest programs
- To provide requested information regarding curriculum, admissions, scheduling, or consultations
- To communicate with prospective students and parents regarding program details
We do not use personal information for unsolicited marketing, and we do not sell or rent personal data to third parties.
3. Legal Basis for Processing
Personal information is collected and processed only with your explicit consent, which is provided when you submit a contact form and agree to this Privacy Policy.
If the inquiry relates to a minor, consent is understood to be provided by a parent or legal guardian.
4. Data Retention Period
We retain personal information only for as long as necessary to respond to your inquiry and for reasonable follow-up communication.
Unless a longer retention period is required by law, personal information will be securely deleted once it is no longer needed for the purpose for which it was collected.
5. Disclosure to Third Parties
We do not share personal information with third parties, except in the following limited circumstances:
- When required by applicable law or legal process
- When necessary to protect the rights, safety, or security of SeoulQuest
No personal information is transferred overseas for commercial purposes.
6. Data Security Measures
We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Access to personal data is limited to authorized personnel only.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent at any time
Requests may be made by contacting us using the information below.
8. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
SeoulQuest
Email: sarahmack@seoulquest.com